Refund Policy
1. Eligibility for Refunds
Learners are eligible for a full refund within 14 days of their initial purchase, provided that less than 20% of the course content has been accessed or viewed. This cooling-off period ensures you have time to evaluate the course structure.
2. Refund Exclusions
Refunds will not be issued for courses that have been completed in full, or where a professional certificate has already been generated and awarded. Additionally, promotional offers and bundles may have unique non-refundable terms disclosed at checkout.
3. Digital Product Policy
Individual digital assets, such as downloadable workbooks, software templates, or exclusive research reports purchased as standalone items, are considered non-refundable once the unique download link has been accessed or used.
4. Technical Access Issues
In the event that systemic technical failure on the Prestige Learning platform prevents course access for more than 48 hours, a full refund or course credit will be offered following verification by our IT support team.
5. Policy Modifications
Prestige Learning reserves the right to modify this refund policy at any time. Changes and clarifications will take effect immediately upon their posting on the website to reflect evolving industry standards and legal requirements.